Little Sprouts Dental, LLC
Patient’s Bill of Rights & Responsibilities
Adapted April 1, 2013, from the American Academy of Pediatric Dentistry’s Policy on a Patient’s Bill of Rights and Responsibilities 2009.
Bill of Rights
These rights can be exercised on the patient’s behalf by a parent or legal guardian if the patient is a minor, lacks decision-making capacity, or is legally incompetent. The patient has a right to:
1. a dental home that provides comprehensive, considerate, and respectful care.
2. have oral health diagnoses made by a dentist.
3. a choice of health care provider.
4. participate fully in all decisions related to his/her care.
5. receive accurate, relevant, current, and easily-understood information related to the specific procedures and/or treatments, the risks involved, and the medically reasonable alternatives and their accompanying risks and benefits. Life threatening emergency care could be an exception.
6. make decisions about the plan of care prior to and during the course of treatment, to refuse a recommended treatment or plan of care to the extent permitted by law, and to be informed of the health consequences of this action. In case of such refusal, the patient is entitled to other appropriate care that the dentist offers or to transfer to another dentist.
7. consent to or decline to participate in proposed research studies affecting care and treatment or requiring direct patient involvement and to have those studies explained fully prior to consent. A patient who declines to participate in research is entitled to the most effective care that the dentist can otherwise provide.
8. expect reasonable continuity of care.
9. emergency care for acute dental trauma and odontogenic infections, as needed.
10. know the identity, education, and training of the providers involved in is/her care, as well as when those involved are students, residents, or other trainees.
11. know the immediate and long-term financial implications of treatment choices, insofar as they are known. The patient has a right to be informed of the charges for services and available payment methods.
12. be informed of the provider’s policies and practices that relate to patient care, treatment, and responsibilities. The patient has the right to be informed of available resources for resolving disputes, grievances, and conflicts, such as ethics committees, patient representatives, or other mechanisms available in an organization.
13. every consideration of privacy. Case discussion, consultation, examination, and treatment should be conducted so as to protect each patient’s privacy.
14. expect that all communications and records pertaining to his/her care will be treated as confidential, except in cases such as suspected abuse and public health hazards when reporting is permitted or required by law. The patient has the right to expect that the provider will emphasize the confidentiality of information released to other parties entitled to review this information.
15. review the records pertaining to his/her medical/dental care and to have the information explained or interpreted as necessary, except when restricted by law. The patient has the right to request amendments to his/her record.
16. ask and be informed of the existence of business relationships among institutions, other health care providers, or payors that may influence the patient’s treatment and care.
Bill of Responsibilities
These responsibilities can be exercised on the patient’s behalf by a parent or legal guardian if the patient is a minor, lacks decision-making capacity, or is legally incompetent.
1. The patient is responsible for providing, to the best of his/her knowledge, accurate and complete information about past illnesses, hospitalizations, medications, and other matters related to his/her health status.
2. The patient must take responsibility for requesting additional information or clarification about his/her health status or treatment when he/she does not fully understand information and instructions.
3. The patient is responsible for his/her actions if he/she refuses treatment or does not follow the instructions of the provider. It is the patient’s responsibility to inform dentists and other caregivers of anticipated problems in following prescribed treatment, including follow-up treatment instructions.
4. The patient has a responsibility to keep appointments and when unable to do so, to notify the dental office as soon as possible.
5. The patient is responsible for being considerate of the rights of other patients and health care workers and for not interfering with the general functioning of the facility.
6. The patient is responsible for providing accurate insurance information and for accepting the financial obligations associated with the services rendered.
1. American Academy of Pediatric Dentistry. AAPD Vision Statement. Pediatr Dent 2008;29(suppl):3.
2. American Hospital Association. A Patient’s Bill of Rights. AHA 1992. Catalog no. 157759.
3. President’s Advisory Commission on Consumer Protection and Quality in the Health Care Industry. Consumer Bill of Rights and Responsibilities, 1998. Washington, DC. July 17, 1998. Available at: “http://www.hcqualitycommission. gov/final/append_a.html”. June 22, 2009.